• September 26, 2015

3 Ways Wearables Work for the Enterprise

Most discussions about wearables center on the consumer experience. Collectively, we see the vast opportunities presented by devices that monitor specific human functions or enhance an experience, from a personal air purification system worn on the wrist to a customized audio experience to a purse that doubles as a wireless, portable Bluetooth speaker.

Cool factor aside, the world of wearables has great implications for the enterprise, edging its way into organizations to improve business critical functions such as reducing costs, streamlining efficiencies, empowering employees, and impacting the customer journey to drive brand loyalty. Here, Chris Moyer, Enterprise Services Chief Technology Officer and Vice President, Mobility Global Practice, Hewlett Packard Enterprise, talks about the opportunities and challenges for the enterprise, from creating hands-free environments (think healthcare) to creating context-aware situations (HPE Smart Traveler, for example).

As you might expect, the crossover from consumer to enterprise varies in speed, adaptation, and agility depending on the industry, and the transition is more obvious in some sectors than others. For example, it’s easy to see how the healthcare sector can leverage sensors to monitor patients and streamline efficiencies in scheduling and record keeping.  But what about other industries, such as manufacturing, professional services, or the public sector? Here are three ways enterprises can take advantage of wearable technologies:

  • Information Sharing: As this Forbes report points out, wearable technology can be leveraged to disseminate vital (even life-saving) information, which can potentially impact social need. The technology can be used to promote or improve sports and fitness training and provide access to specific business or industry expertise.
  • Encourage Health and Wellness: Enterprises that encourage wellness in the workplace are often perceived as innovative and employee-centric. Enterprises can leverage wearables to promote health-related activities, incentivize behaviors, reward progress, and further establish a culture of innovation.
  • Track Movements and Location: The military, government sectors, manufacturing, and some specialty industries can benefit greatly from the ability to track the location and movements of goods, employees, or personnel. Knowing where people are can save lives, promote safety, create efficiencies, and provide opportunities to enhance the customer journey with relevant calls to action. The implications for tracking as it relates to automation, healthcare, and gaming are wide, particularly with 3-D wearable technology.

Real-Time Action

Wearable technology stimulates real-time decisions by providing immediate information based on location, biometrics, or business specifics. This report found that the top industries making an investment in wearable technology are healthcare, technology, automotive, industrial products, and business/professional services.

While wearables provide opportunities for automation, hands-free engagement, innovation, workplace productivity, and personalized marketing, the technology is still young and needs time to catch up to the big ideas. You can be sure that The Internet of Everything is pushing progress, and that wearable technology will, one day, be as ubiquitous in the workplace as the laptop.

Like this story? Read more about transforming the enterprise for the New Style of Business in our annual best-of publication, Enterprise Forward.