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Jump Quicker to Experiences Than Conclusions

My experience checklist:

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My experience checklist:

  • Live the edge.
  • Hedge unpredictability.
  • Fail fast. Adapt. Win big.
  • Be my industry’s disrupter.
  • Engage in favorite team sport: digital business leadership.
  • Create market categories.
  • Show, don’t tell.
  • Share accountable successes.
  • Deliver actionable intelligence.
  • Align business imperatives for impact.
  • Check digital and carbon footprint. Recheck.
  • Refine transformational journey.
  • Curate experiences.

I am your customer. What will my experience be with you?

The Future of Enterprise Services

Eric Harmon talks about how meeting the needs of an ever-changing marketplace will unlock untapped potential.

Go for Boring: For Business Success, Make IT a Snoozer

Boring IT lets you focus on exciting business ideas.

6 Unexpected Examples of Big Data’s Big Reach

These use cases might surprise you.

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Bringing Collaboration and Innovation to Public/Private Partnerships

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How Does Your CMS Vendor Measure Up?

Meet future requirements. Deliver immediate benefits. Focus on customer experience...

Healthcare: Meet Digital Disruption

Clinical-grade cloud + mobile technologies What’s in your healthcare equation?

Start Your Transformation

Be a caterpillar. Endure the tremble. Get your wings.

Was That Retail or Retell Therapy?

Expectations just changed. Are customers engaging your brand?

Experience the New Customer Landscape

What do Frost and Sullivan say about the digital halo?

Striking the Balance or Striking Out: Delivering Integration and Visibility

One common thread must be present in any enterprise transformation project: alignment.

Only the Strongest Survive: The Evolved Future of Financial Services

From concierge-level services to personal data clouds, banking as we know it is poised to drastically change.

Are You Ready for the Demand-Driven Customer?

Who would object to helping your customers get information on your...