• April 1, 2016

Intelligent Venues: CX in Sports and Entertainment

Intelligent Venues redefine the fan and patron engagement experience with next generation, contextually aware, digital solutions.

Intelligent venues across the globe including stadiums, museums, performing art centers, and theme parks will transform themselves into super-intelligent, contextually-aware locations capable of delivering new, superior customer experiences for fans and patrons.

This next-generation, personalized user experience will offer mobile convenience, venue navigation, customer loyalty engagement, and exhibit interaction through analytical insights into customer profiles and venue operations.

Intelligent venues will be able to engage a new generation of customers and transform them into “Uber Fans.” You can follow their journey and share in their experiences through our Intelligent Venues Infographic and Viewpoint Paper.

Watch these videos to see how some of our clients are implementing digital transformation initiatives at their venues:

For destination venues world-wide, the guest experience is your brand. Is your venue’s brand intelligent?